Pre-filled messages for WhatsApp links: 20 examples by business type
The pre-filled message is the first thing you'll read from each customer. Done well, it tells you where the person comes from and what they need before you have to ask.
What makes a pre-filled message work
- It sounds like something the customer would say. The person sees it typed under their name before sending it. If it reads like ad copy, they delete it.
- It is short. One or two lines. The rest happens in the conversation.
- It identifies the source. “I saw your ad on Instagram”, “I scanned the QR code at the store”. With a different link per channel you know what works.
- It leaves room to fill in. Ending with a colon or an open question invites the person to add the detail.
Stores and product sales
- Hi, I saw this product on your website and I'd like to know if it's available:
- Hi, I'd like to place an order.
- Hi, do you ship to my city? I'm in:
- Hi, I'd like to check the status of my order number:
Restaurants and food
- Hi, I'd like to book a table for:
- Hi, I'd like to place an order for pickup.
- Hi, I scanned the code on the table and I'd like to see the menu.
Professional services and trades
- Hi, I need a quote for:
- Hi, I'd like to schedule a visit. My address is:
- Hi, I saw your profile and I'd like to ask about your services.
- Hi, I have an emergency. Are you available today?
Health, beauty and wellness
- Hi, I'd like to book an appointment. My name is:
- Hi, I need to reschedule my appointment on:
- Hi, I'd like to ask about prices and opening hours.
Real estate and rentals
- Hi, I'm interested in the property listed on:
- Hi, I'd like to arrange a viewing.
- Hi, I'm looking for a rental in the area of:
Events, courses and communities
- Hi, I'd like to sign up for the course on:
- Hi, I'm confirming my attendance at the event.
- Hi, I'd like to receive updates. My name is:
Technical details
- Line breaks: you can include them. In the URL they are written as
%0A; the generator converts them for you if you press Enter in the message field. - Emojis: they work, but they make the URL much longer. One is enough.
- WhatsApp formatting: asterisks for bold (
*like this*) and underscores for italics also work inside a pre-filled message. - Don't put sensitive data in the message. The full URL is visible to anyone who sees the link.
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WhatsApp link generator with message and QR code